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Money Matters by Farmers Insurance Federal Credit Union
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Fraud Tips Couple looking over finances
That “Urgent” Mortgage Postcard in Your Mailbox? Here’s What’s Really Going On.

You just bought a house. Or refinanced. Or took out a home equity line. And a week later, a postcard shows up in your mailbox that looks official. It may even appear to reference your lender or loan servicer. It says something like “ACTION REQUIRED” or “Your loan servicing has changed.” It has your loan amount. Sometimes your closing date. It feels real, because it includes information that may be available from public records or other sources. Read more.

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Fraud Tips Man in a black hoodie behind a computer screen.
The “Phantom Hacker” Playbook—And How to Shut It Down

The FBI recently sent out an alert about a multi-step con that’s draining Americans’ nest eggs—especially people nearing retirement. The “Phantom Hacker” scam doesn’t rely on a single scary encounter; it strings together coordinated impersonations to trick you into “protecting” your money by handing it over to the scammer. If you’re unfamiliar with the Phantom Hacker scam, keep reading to learn how it works and the simple things you can do to shut it down.

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Fraud Tips Computer and phone
Change Your PIN Regularly: Small Habit, Big Protection

What’s the personal identification number (PIN) for your bank or credit union? We bet it immediately popped into your head. And we hope you didn’t say it out loud. For debit cards, ATMs, phone banking, and sometimes person-to-person transfers, a PIN authorizes movement of real funds—in real time. Changing your FIGFCU PIN regularly is one of the simplest, yet most impactful, security habits you can adopt. Read more.

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